Tag: customer
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Changing the Customer Service Mindset at Your Church
I was having a conversation the other day with some friends of mine who work for Apple. We were discussing the unique layout and customer experience that’s provided at their stores. Disclaimer: regardless of whether you prefer Mac or PC, if you’ve ever been in an Apple Store you know what it’s like to receive…
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10 Principles to Building a Great Guest Experience at your Church
Do you know how to build a great guest experience at your church? Are you starting with the right building blocks? This top 10 list has been built from my experience of working with churches across the country the past couple of years with the Unstuck Group. When we engage churches in a Ministry Health…
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“it’s my pleasure”
A couple of weeks ago we had the opportunity to have a couple of Operators from Chic-fil-A spend a half day training the Staff from all three Sun Valley Campuses on what they’re best at, customer service. When it comes to great customer service there are a few companies that consistently come to mind Southwest…